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FAQ

Professional answers to frequently asked questions.

Here are a few answers to questions we receive on a regular basis. If you have any other questions, please don't hesitate to contact us!

How often should a carpet be cleaned?

The frequency of cleaning will vary from one household to another, depending upon the number of occupants and the level of usage. At a minimum, you should clean once a year.

How soon can I walk on the carpet?

Try to keep pets, children and heavy traffic off the carpet during the drying process. Wait 24 hours before removing foam blocks or protective tabs that our technicians have placed under the furniture to protect the carpet.

My carpet has bleached or faded spots. Can you correct that?

If you have spots or small areas that have been bleached out, they may be spot dyed, depending on the type of carpet fiber.

My carpet has red stains from wine and/or Kool-Aid.
Can these be removed?

Yes. We've developed proven techniques and our technicians will treat your carpet with the utmost of care to remove these types of stains.

Do you charge extra for deep cleans or scrubs?

No, this is always included. This is done as needed.

Will the cleaning technician try and sell me other services or products?

Our technicians are not paid on commission, so there will be no pressure sales tactics when they arrive.

Ready to Get Started?

Just click below to schedule a cleaning. Your request will be automatically sent to us!

Or, if you prefer, give us a call at 813-988-7946.

We would love to hear from you and we look forward to helping you make your home your haven.

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